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Monday: 9:30 am – 6:00 pm
Tuesday: 9:30 am – 6:00 pm
Wednesday: Closed
Thursday: 9:30 am – 4:00 pm
Friday: 9:30 am – 6:00 pm
Saturday: 9:30 am – 12:00 pm
Sunday: 10:00 am – 4:00 pm
6615 Chapel Hill Blvd Suite A 105, Pasco, WA 99301
Frequent Questions
Are all your products truly gluten-free?
Yes. All our products are 100% gluten-free and are prepared in our own kitchen using only gluten-free ingredients from the start.
Are your products safe for people with celiac disease?
Yes. We do not work with industrial batches or any products containing gluten. Everything is prepared in a controlled environment to ensure safety.
What types of flours do you use?
We only use gluten-free flours, including rice flour, almond flour, cassava flour, cornstarch, and corn flour.
Do you offer vegan options?
Yes. We offer vegan sweet empanadas, cakes, and cupcakes by order with 2–3 days’ notice. Some vegan sweet empanadas are available in-store, and we also offer lactose-free options in some savory empanadas.
What flavors of cupcakes and cookies do you offer?
Each week we offer five different flavors of cupcakes and cookies, usually our best sellers.
Can I customize my cake or cupcakes?
Yes. You can customize flavor, size, and decoration. Send us a reference photo and the flavor you would like, and we will contact you to confirm your order.
How far in advance should I place my order?
We recommend placing custom orders 2–3 days in advance.
Do you accept last-minute orders?
Depending on availability. Please contact us directly to check.
How do I place an order?
Check our business hours on the website, call us at (509) 412-1618, or send us an email. Please leave your phone number and the best time to contact you.
Do you offer shipping or delivery?
No. All orders must be picked up in-store.
Can I take products to freeze?
Yes. You may take products to freeze as long as they are picked up in-store. For large quantities, please notify us in advance.
Can I stop by the store to buy ready-made products?
Yes. We have products available in-store, subject to daily availability.
Do you accept orders for large or special events?
Yes. We serve family, corporate, and school events with scheduled orders.
What is the maximum quantity you can prepare for an event?
The quantity depends on the type of product and the amount of notice. Please contact us for a custom quote.
Do you offer tastings for large events?
In some cases, yes, depending on availability and the type of event.
Do you sell wholesale or to businesses?
Yes. We work with cafés, shops, and hotels looking for gluten-free or vegan options.
What payment methods do you accept?
We accept payment methods available in-store. A deposit may be required for large or custom orders.
Can I see examples of your cakes or previous work?
Yes. You can view examples of our work on our social media and in the website gallery.
Where are you located?
We are located in Pasco, Washington. You can find our address and map on our website.
Can I leave a review or testimonial?
Absolutely! We love hearing about our customers’ experiences. You can leave a review online or on social media.
What makes Gluten Not Included different from other bakeries?
We are a 100% gluten-free bakery. We do not work with industrial batches, and everything is prepared in our own kitchen. No one is left out.
Why choose Gluten Not Included?
Because we believe eating gluten-free should not be complicated or boring. Here, you eat safely, with great flavor and confidence.